Nearly two years ago, I wrote a blog post that signaled the start of an important track in the evolution of Identropy. Back then, we had stumbled on this concept of company culture and were starting to grapple with its meaning, looking to build a strong company culture that would allow us to grow and face the challenges ahead.

As regular readers of this blog already know, we greatly and unapologetically value the importance of culture here at Identropy. We believe that culture, cultivated seriously, can be the most phenomenal growth engine within a company. And the right kind of culture can deeply connect every team member with the broader mission of the company and drive outsized achievement. We work hard on the culture at Identropy, whether it be small things we do on a daily and weekly basis or big things like getting everyone together in one place every 6 months, working on FedEx Day projects and publishing our annual culture book.

Here's the most interesting news from around the world of identity as shared by Identropians on Twitter and elsewhere last week (May 13 - May 19).

At Identropy, Customer Service is one of our Core Values, and like all our Core Values we try to live it in our day-to-day actions.  We believe that each interaction we have with our prospects and customers is an opportunity to showcase how seriously we take it.  And on the flip side, when we deal with one of our providers, we judge them during each exchange on the level of customer service they provide.

Here's the most interesting news from around the world of identity as shared by Identropians on Twitter and elsewhere last week (May 6 - May 12).

You may have heard that we launched a new SaaS Advisory offering this week. As part of this process, we've generated some methodology and some tools that we wanted to share with you. Some of these have been available from our website for several weeks, and we've just published some new ones, so we wanted to pull them all together into a DIY kit.

It’s par for the course in enterprise IT that when game-changing technologies hit the mainstream, the many benefits they offer are accompanied by a new set of unforeseen IT risks.  It’s the way of the world, and while you may not be able to account for the unknown, if you anticipate that there will be surprises, you can ensure that the benefits of any given innovation will far outweigh the risks.

Here's the most interesting news from around the world of identity as shared by Identropians on Twitter and elsewhere last week (Apr. 29 - May 5).

I just checked out Microsoft’s Two-Factor Authentication and I have to say, I’m a little disappointed. While I am happy that they now offer two-factor authentication, there needs to be a balance between security and usability in order for people to adopt it.

I was re-reading an oldie-but-goodie, Frank Villavicencio’s blog titled Top 10 Common Pitfalls of an IAM Initiative. For anyone who has been responsible for an enterprise system deployment, especially an enterprise IAM system deployment, the top 10 reads like the 10 Commandments.